Terms & Conditions

Quotes and orders

Prices, quantities, specifications, packaging and delivery are set out in our written quote or pro-forma invoice for each order. The quote and invoice govern the order; nothing on this website is an offer to sell at a stated price.

Refund policy

We issue a full refund for an order only if we cannot fulfill it. We do not otherwise offer refunds on our products. In particular:

• There are no refunds on materials after shipment.
• If you have a quality issue, we evaluate it case by case and resolve it based on our findings.
• There are no refunds on tire rubber products such as sidewalls and tire rings, or on any item sold as scrap, off-spec or wide-spec material.

Scrap, off-spec and uncured material sold as is

Uncured rubber, scrap, off-spec and wide-spec material is offered for sale “as is and where is”. The description of the material is based on the information available at the time.

SELLER MAKES NO WARRANTIES OR REPRESENTATIONS, EXPRESSED OR IMPLIED, AS TO THE KIND, CHARACTER OR EXTENT OF DEVIATION FROM DESCRIPTION, OR ITS MERCHANTABILITY OR FITNESS FOR ANY USE OR PURPOSE, EXCEPT ITS TITLE TO THE MATERIAL. BUYER PURCHASES AT ITS OWN DISCRETION.

This website

Product descriptions, photos and typical properties on 24tons.com are for general information and may change without notice. Every lot ships with its own COA and SDS.

Questions about these terms: call 888-679-9533 or email sales@24tons.com.