Privacy Policy

What we collect

When you fill in a quote or contact form, we collect what you enter:

• Your name, email address, phone number and company.
• Details of the material you want to sell or buy, your pickup or delivery location, and any photos you upload.
• The page you came from and campaign tags in the link (for example utm_source), so we know how you found us.

When you email, call or text us, we keep the message and your contact details.

When you browse the site, our analytics record the pages you visit, your device and browser type, and your approximate location from your IP address.

How we use it

• To answer your request, make an offer or a quote, and arrange pickups and deliveries.
• To keep a record of our correspondence and orders.
• To protect our forms from spam and abuse.
• To understand how the website is used and improve it.

We do not sell your personal information, and we do not use it for third-party advertising.

Service providers

We share information only with the service providers that run the site and our business for us, under their own privacy and security terms:

• Website hosting and photo storage (Vercel) and our network provider (Cloudflare), including Cloudflare Turnstile, which checks that a form is sent by a person.
• Our help desk and email (Zoho), where your request is filed so our team can answer it.
• Website analytics (Google Analytics and Vercel Web Analytics).

We may also disclose information when the law requires it.

Cookies and browser storage

Google Analytics uses cookies to count visits. Vercel Web Analytics does not use cookies. The quote forms keep your answers in your browser’s session storage so you do not lose them if you reload the page; it is cleared when you close the tab. You can block or delete cookies in your browser settings.

How long we keep it

We keep quote requests, correspondence and order records for as long as we need them to serve you and to meet our legal, tax and accounting obligations. Analytics data is kept in aggregate form.

Your choices

You can ask us for a copy of the personal information we hold about you, or ask us to correct or delete it, except where we must keep it for legal, tax or security reasons. Email sales@24tons.com or call 888-679-9533.

This site is meant for businesses and is not directed at children.

Changes

We may update this policy. The date of the latest change is shown on this page.